Last updated: 9 September 2026
Junco Trading LLC (“we”, “us”, or “our”) operates the online store at shop.juncogroup.com. This policy explains what personal information we collect when you use the store, how we use it, who we share it with, and the choices you have. We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
By using the store, you agree to the practices described here.
INFORMATION WE COLLECT
Information you give us:
• Name and company name
• Email address and telephone number
• Delivery address
• Order and transaction history
• Any information you provide through our contact form or chat
Payment information:
Card payments are processed by our payment provider, Stripe. We do not receive or store your full card details.
Information collected automatically:
When you visit the store, we collect technical information such as your IP address, device and browser type, the pages you view, and how you move through the site. We use this to run the store, keep it secure, and understand how it is used.
HOW WE USE YOUR INFORMATION
• To process and deliver your orders
• To issue tax invoices and handle payments and refunds
• To respond to your enquiries and provide support
• To keep you updated about your order
• To improve the store and our products
• To meet our legal and tax obligations
• To send you updates or offers where you have agreed to receive them
COOKIES AND TRACKING
We use cookies and similar technologies to run the store, remember your cart, measure traffic, and improve your experience. When you first visit, you can accept or decline non-essential cookies through our cookie banner.
We use the following tools:
• Google Analytics 4, to measure how the store is used
• Meta Pixel, to measure and improve our advertising
• Elfsight, to power our chat assistant
You can also manage cookies through your browser settings. Turning off some cookies may affect how parts of the store work.
WHO WE SHARE YOUR INFORMATION WITH
We share personal information only with the service providers who help us run the store, and only so they can perform their role for us:
• Shopify, which hosts the store
• Stripe, which processes payments
• Our delivery partners, to fulfil your order
• Google, Meta, and Elfsight, for analytics, advertising measurement, and chat
These providers may process data outside the UAE. Where they do, we take reasonable steps to make sure your information stays protected. We do not sell your personal information, and we do not share it with anyone else except where required by law.
PAYMENT SECURITY
All credit and debit card details and personal identifiable information will not be stored, sold, shared, rented, or leased to any third parties. Junco Trading LLC will not pass any debit or credit card details to third parties.
We take appropriate steps to protect your data through a range of hardware and software methods. No method of transmission or storage over the internet is fully secure, so while we work to protect your information, we cannot guarantee its absolute security.
HOW LONG WE KEEP YOUR INFORMATION
We keep your personal information for as long as needed to fulfil your orders, meet our tax and legal obligations, and support the store relationship. When it is no longer needed, we remove or anonymize it.
YOUR RIGHTS
Under UAE data protection law, you may:
• Ask for a copy of the personal data we hold about you
• Ask us to correct information that is wrong or incomplete
• Ask us to delete your information, where there is no legal reason to keep it
• Object to or ask us to limit certain uses of your data
• Withdraw consent where our use relies on it
To make a request, email info@juncollc.ae. We will respond within the timeframe set by law.
LINKS TO OTHER SITES
The store may link to sites we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their policies.
CHILDREN
The store is intended for business buyers and is not directed at anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, contact us and we will remove it.
CHANGES TO THIS POLICY
We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.
CONTACT US
Junco Trading LLC
Office 903-904, Prime Tower, Business Bay, Dubai, UAE
Email: info@juncollc.ae
Phone: +971 4 336 2337
