Last updated: 9 September 2026
Goods once delivered cannot be returned or exchanged. However, in the case of any manufacturing defects, items in original packing, with the tax invoice, may be exchanged or returned.
REPORTING A DEFECT
If you receive a product with a manufacturing defect, email info@juncollc.ae within 7 days of delivery. Include your order number, a description of the issue, and clear photos.
WHAT WE NEED
• The item in its original, unused condition and packaging
• Your tax invoice or order number
HOW IT WORKS
Once we receive your report, we will review it and let you know the next step. Where a defect is confirmed, we will arrange an exchange or a refund.
REFUNDS
Approved refunds are made to the original payment method used at checkout, once we have received and inspected the returned item. Please allow 5 to 10 business days for the refund to appear, depending on your bank.
CONTACT US
Junco Trading LLC
Email: info@juncollc.ae
Phone: +971 4 336 2337
